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I was treated nicely at LHotel Du Lac and the staff was extremely hospitable and accommodating! Nothing but the best, I would stay here again.

I lived in Southern Vietnam for a year and frequently made trips up to Hanoi. I stayed at Royal palaceI every time. The staff makes you feel so welcome with smiles and friendly hellos. They are super nice and helpful. The hotel is located in the Old Quarter walking distance from most things. You can get a real feel for the city and the Old Quarter. This is a small hotel, and it isn't a 5 star hotel so don't expect it to be. But for the price, the service, the location, and everything else it is really unbeatable. Overall, Royal palace is a great stay don't miss the opportunity to meet the wonderful people who work there.

The staff in Solaria are a dream (especially Lily)! What a fantastic experience it was. No question or request was too little or too much for them and they gave us tips for our Ha Long Bay cruise. They helped organize our airport transfers; we had checked out a day before our cruise and they were happy to store our luggage while we were away (they even gave us some fruit and water for the journey to the marina). When we came back, we had a city tour and we were able to freshen up in their shower room and when I decided to get a facial, they honoured the guest spa discount event though we were technically no longer guests. Amazing! The bed was a little firm for our personal preference and they got a mattress topper for us. MIAs restaurant downstair was also fantastic! We will definitely be staying here again the next time we visit Hanoi - it's a small boutique hotel that packs a great punch and makes you feel like VIPs. This is hands down the top, most hospitable hotel we have ever had the pleasure to experience, and would highly recommend to anyone traveling to Hanoi.

Good location. Fresh, clean rooms

Was a great stay at this hotel, all staff were so helpful & friendly especially Bertha. The managers were fabulous and told us to call if there were any issues communicating with our drivers. It’s conveniently located next to the markets & restaurants.

This is a really excellent hotel. Great facilities, great service, great location, lovely breakfast and value for money. Would not hesitate to stay again, indeed would be first choice on any return to Hanoi.

Beyond 5 stars for the superb staff! So warm, welcoming and thoughtful. A special acknowledgment to Ms. Julie and Ms. Sam - truly exceptional hosts! My stay was not long enough - I will definitely come back!

The staff were friendly, helpful and all around amazing.

The oriental Jade was a great place to stay. Reasonable rates, great food and service. Jonathan, our concierge arranged a car to the hotel for us as well as late checkout and got us dinner reversions at a very popular restaurant. They provide a list of places they suggest visiting. The location was perfect right next to the lake and the French quarter.